Resume - Education

Graduate Certificate: Business Intelligence (pending). Villanova University, Tampa FL.

Master of Science: Library & Information Science. Drexel University, Philadelphia, PA.

Graduate Certificate: Practice of Technical Communication. New Jersey Institute of Technology (NJIT), Newark, NJ.

Bachelor of Arts: English/Technical Writing. Summa-Cum-Laude: University of Central Florida (UCF), Orlando, FL.

Notable Training

Stellman, A. & Greene, J. Learning Agile: O'Reilly, 2014.

Clinton, O. et al. "Critical Business Skills for Success." The Great Courses: Professional. 2015.

Kehoe, D. "Effective Communication Skills." The Great Courses: Professional. 2013.

Lambert, J. & Cox, J. Microsoft® Access® 2010 Step by Step: Microsoft Press, 2010.

Project Management (Kepner-Tregoe), Warren, NJ (2002).

Professional Speaker Training, Leader's Inc., Arlington Hts, IL (2001).